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Nesterly’s Response to COVID-19

At Nesterly, the health and well-being of our community is our top priority. At the same time, in the wake of Covid-19, the importance of aging-in-place, supplemental income and mutual support between generations has never felt more necessary.

As such, here are steps we’re taking to keep our community safe.


New health protocols

Every lease now includes CDC-informed health guidelines as well as space to specify all of your house rules. We’ve also compiled recommended health and social distancing practices in and out of the home.

Updated homesharing resources

It’s important to keep open lines of communication before the start as well as during the homeshare.  We’ve updated out housemate interview guide to help set expectations and facilitate meaningful discussions around COVID-19.

Contact-free bookings

Our online profiles and secure messaging system enable you to connect with and get to know your potential housemate, contact-free. When you’re ready to book, everything can be done online, from tailoring and signing your lease to our automatic direct rent transfers designed to limit unnecessary in-person interactions.

Flexible cancellation policies

We know making plans right now can feel especially hard. That’s why we’ve made it easy to alter, cancel, or extend your booked homeshares.

New free delivery service

In partnership with the City of Boston, we launched Good Neighbors, a free service that connects at-risk individuals with volunteers to fulfill basic needs, including no-contact deliveries and friendly check-ins.

We will continue to monitor the situation and follow guidance from the CDC and the World Health Organization. We’ll update you with future developments. In the meantime, we are here to answer your questions and provide the support you need to safely and confidently homeshare.

Read More Community

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Community Conversation 3: Hearing from a Host

In our final community conversation, Hear From a Host: What is it like Homesharing during Covid?, we gave our community the opportunity to hear from one of our Hosts

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Community Conversation 2: The Financial, Social and Practical Benefits of Homesharing

Our second conversation focussed on the financial, social and practical benefits of homesharing. Survey after survey shows that Americans want to remain in their own homes as they get older.

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Community Conversation 1: How Nesterly is Keeping our Community Safe

Over the course of a few weeks, we held three Community Conversations where we answered questions, invited our Hosts to share their experiences and discussed our response to the Covid-19 pandemic.

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